Return Policy
At Gofigment, we want you to shop with confidence. If you’re not completely satisfied with your purchase, we’re here to help with an easy return process.
Our Promise
We offer free returns on all eligible items within 30 days of purchase for our customers in the United States. We believe in making returns simple and straightforward because we stand behind the quality of our products.
Return Eligibility
To be eligible for a return, your item must:
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Be returned within 30 days of the original purchase date
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Be in its original packaging and condition
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Be unused and in the same condition you received it
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Include all original tags and accessories
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Be purchased directly from gofigment.com
How to Return Your Item
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Start your return by emailing our customer service team at jon@gofigment.com
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Include your order number and the items you wish to return
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We’ll send you a prepaid return shipping label (United States Customers Only)
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Pack your item securely in its original packaging
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Attach the return shipping label to your package
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Drop off your package at any USPS location or an appropriate shipping service
Refund Process
Once we receive your return:
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Our team will inspect the item within two business days
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You’ll receive an email confirming your refund
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The refund will be processed to your original payment method
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Please allow 5-7 business days for the refund to appear in your account
Important Notes - United States
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We cover all return shipping costs - there are no hidden fees
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Items marked as “Final Sale” cannot be returned
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If you received a damaged or incorrect item, don't hesitate to contact us within 48 hours of delivery.
Important Notes - International
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Return shipping costs are the responsibility of the buyer
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Please use a trackable shipping method to ensure your return can be monitored
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Depending on your location, international returns may take longer to process
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Any customs fees, import taxes, or duties incurred during the return shipping process are the responsibility of the buyer
Need Help?
Our customer service team is ready to assist you:
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Email: jon@gofigment.com
We’re committed to making your shopping experience with Gofigment positive and worry-free. If you have any questions about our return policy, please don’t hesitate to reach out.
This return policy was last updated on March 25, 2025.